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  • Frequently Asked Questions:

    Q. What are the custom molded right angle connectors?
    A. As part of keeping costs down, we buy in all the connectors pre-made. We only recently (11th June 2017) found a supplier of factory made right angle multi-terminal connectors, but they only come with the connector in one orientation, whereas Sony multi-terminal cameras come with one of two orientations for the multi-terminal socket. They also are only supplied with a meagre 8cm of cable, therefore a longer cable is spliced on. Due to the single orientation supplied, we make our own for the other orientation. This involves intricately cutting away the old connector, then using a heat moldable thermoplastic to form a new connector in a right angle. Due to the nature of the plastic, once it has been heated up to mold, we have limited time to shape the plastic to the correct shape before it cools and sets solid. The connector will be right angled, and while every attempt will be made to give a smooth look, it may be a little rough around some edges and not have perfect aesthetics, but this will not affect operation or protection of the inner parts of the connector. The thermoplastic currently used has a softening point of 62 degrees Celsius, so please ensure that you do not expose the connector to temperatures in this region.

    Q. Will you make a switch with a right angle up at the switch end?
    A. Yes! As of 7th June 2017 we are offering a right angled version of the switch. It is essentially the same switch as the 'Classic' switch, but the 'stem' or 'body' part has a fairly rigid right angle formed in it. The right angle is designed to take the cable from your mouth towards your left cheek.

    Q. Can I use a Sky Switch as a bite switch?
    A. It is not recommended, but if you are gentle when you bite down, then it may be possible to use it as a bite switch. You do risk damaging the outer sleeve more when using it this way, but the wiring underneath should be protected from gentle bites. Please note that replacements will not be issued for switches that develop a fault due to being used as a bite switch.

    Q. What if I prefer blow switches?
    A. Well if I'm honest, the tongue switch sucks at being a blow switch. But... as of 15th June 2017 we have for sale the Blow Switch from Sky Switches. The switch part is put somewhere snug in your helmet, and a connector hooks it up to your camera. You then use a tube to blow down to activate the switch. The amount of pressure required from your blow is adjustable.

    Q. My camera isn't listed, can you make a switch for it?
    A. Possibly. Get in touch with the details of your camera and I will let you know whether I can make a switch for it or not.

    Q. What if my switch breaks?
    A. If you've had a good life out of it, and it has been well used, then may it Rest In Piece. It served you well. If it arrives damaged, or breaks after only a little use, then please get in touch and I will help sort things out. See below for more details on the returns process.

    Q. Why are Sky Switches and Sky Switch Adaptors so much cheaper than others?
    A. We are not an established brand. If we were at the same price point, people would choose the established brand every time. We have also ensured that our switches are as affordable as possible by keeping our costs down as low as possible. You still may prefer the design and feel of the other established brands, but we are here to give everyone more choice.

    Q. How are the switches and adaptors shipped?
    A. In the UK they are usually sent second class via Royal Mail. Larger orders will be upgraded depending on the size of the order. Orders outside the UK are sent via airmail, or airmail with tracking and a signature on delivery, both via Royal Mail. Depending on the country being delivered to, the tracking level does appear to vary. Some countries the tracking is all the way to the destination, with other countries it is only tracked within the UK. Please see the Royal Mail website for more info, or ask if unsure. For International orders please allow up to three weeks for delivery. It isn't usually that long, but things can get misplaced in the mail. A recent order to the USA took one month. Larger orders may be upgraded to a courier delivery as appropriate depending on the size of the order.


    Returns process:

    If your tongue switch or adaptor breaks within 6 months and it wasn't your fault, e.g. it was not due to mistreatment, aggressively pulling on the cable, tampering with the switch, cutting it open, or using it as a bite switch, etc., then a return will be accepted. The same applies to the Blow Switch, but within one year.

    You will be required to send the faulty switch back, and once the returned switch has been received and confirmed faulty through no fault of your own, a replacement will be dispatched as soon as possible. No refund or replacement will be offered if the faulty switch is not returned.

    To initiate a return, please get in contact explaining the situation, and further details will then be provided.

    By purchasing from Sky Switches, you agree to these returns conditions.

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